Liability Disclaimer

Liability Policy for Roto-Rooter of Ringgold, GA

Introduction: Privacy Policy for Roto-Rooter (Georgia and Tennessee)

This Privacy Policy outlines the practices of our Roto-Rooter franchise, serving Catoosa, Dade, and Walker counties in Georgia and headquartered in Ringgold, GA, regarding the collection, usage, and sharing of personal information from visitors to our website. For inquiries about our privacy practices beyond the website, please reach out to your nearest Roto-Rooter office.

Changes to the Policy

We may occasionally update this Policy to reflect changes in the handling of your information or modifications in our procedures. In the event of significant changes, we will notify you through our website. Furthermore, if we plan to use your personal information in new ways, we will inform you and seek your consent as required.

Information We Collect

Personal Information:

When you utilize our Site to locate a local plumber, schedule services, or submit feedback, we gather the personal information you supply, such as your name, email address, postal address, and phone number. Your credit card details are obtained via a third-party processor when you complete a purchase.

Should you apply for employment via our Site, your contact information and employment history may be collected. Candidates who are offered positions may be subject to background checks and drug tests. We may also gather optional demographic data (for example, gender) using third-party tools for employment and statistical reporting purposes.

Location Information:

We use the Google Maps Geolocation API to process location-specific requests, which includes collecting data such as latitude/longitude, zip code, and city. Google Maps' terms and privacy policy apply, which you can review at Google Privacy Policy.

Other User Information:

We automatically gather certain data from Site visitors, such as browser type, operating system, IP address, and visit patterns. This information is stored in aggregate form and is not linked to personal data.

Cookies

We use cookies to enhance your experience on our Site. Session cookies help us remember your navigation choices. Cookies will expire when you clear your browser cache.

Our advertising partners may use cookies to show you relevant ads based on your interactions with our Site and other websites. Our Site may also use tracking technologies like Facebook Pixel. You can reject cookies through your browser settings, but this may limit some Site features.

Analytics

We use Google Analytics to track user behavior on our Site to improve its functionality. Google collects data such as domain type, IP address, and user activity, but we do not combine this with personally identifiable information. For more on Google's data practices, visit Google Privacy Policy.

“Do Not Track” Signals

Our Site does not currently respond to “Do Not Track” signals. We adhere to the standards outlined in this Policy.

How We Use and Share Your Information

Your information is utilized to process orders, provide local services, support promotions and recruitment, answer inquiries, and improve our website. We disclose necessary details to our franchisor, Roto-Rooter in Cincinnati, Ohio, as well as to other Roto-Rooter franchisees both nationwide and regionally, and to contractors who are part of delivering services. Job applications are sent to the relevant franchisee or contractor for consideration. Our practice of sharing information is primarily to facilitate service provision, with a strong commitment to safeguarding the integrity of your data.

We do not engage in the sale or rental of your personal information to third parties. In the event of a business transfer, your information might be transferred as part of the transaction.

Be aware that posting a review on a major review site makes that information publicly accessible, and your act of posting signifies consent to its public release.

Data Retention

We hold personal information only as needed to maintain your relationship and improve our Site. Job applications go directly to the appropriate franchisee or contractor and are not kept by us. We do not retain geolocation data from the Google Maps API.

Security

We employ reasonable safeguards to protect your personal information, utilizing industry-standard security measures such as SSL encryption. Nonetheless, it is important to acknowledge that no method of transmission over the internet or method of electronic storage is entirely secure.

Updating Your Information

To update or correct your personal information, email us at ryan@rotorooterchat.com. We may require verification of your identity before processing any changes.

Third-Party Links and Franchisee Sites

This Policy applies solely to information collected on our Site. While we may provide links to other websites, their privacy practices are beyond our control. We advise reviewing the privacy policies of any linked websites.

Additionally, certain franchisees or contractors might maintain their own privacy policies. We recommend examining these policies when accessing their respective sites.

SPAM

We do not send unsolicited bulk emails (spam) and do not sell or disclose customer information to unrelated third parties.

California Privacy Rights

As a California resident, you possess certain rights under the "Shine the Light" law and the California Consumer Privacy Act (CCPA). For detailed information regarding these rights, feel free to contact us or consult our CCPA Notice.

Questions About Our Privacy Policy

For any questions about this Policy or our privacy practices, please contact us at:

Contact Information

For questions about this Policy or our privacy practices, please contact:

Foxworth Enterprises Corporate Office: 73 Larry Drive Ringgold, GA

Contact: (423) 855-1212

ryan@rotorooterchat.com

Effective Date

This Policy was last updated on 16 July 2024. It supersedes all previous privacy policies related to the Site.

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